TIRELINK TXHOU 01 SPRING

This is my absolute go to place for tire needs. Chris and his crew are outstanding. Every single employee is so courteous and helpful. Just one great big family. All my issues are always handled with care and I am informed of anything that needs attention without feeling like I am being talked into something that is not absolutely needed. Thank you for your great service!!

I’ve purchased probably seven or eight sets of tires from these guys. Always a great deal and customer service is next level. I stopped in today just for a pressure check since this recent cold snap sucked all the “Summer air” out of my tires and caused my service light to come on. Chad took care of getting me squared away with some fresh “Winter air” lol. While he was checking the spare he noticed it was loose and asked if I had a couple of extra minutes so he could snug it up for me. It’s these small things that are appreciated and have made me a customer for life.

Yesterday, my husband and I were involved in an accident where we swerved and slammed into a cement curb, flattening both tires on the right side. We were extremely shaken. We called Tirelink and spoke with Hunter. After Jerry explained what happened, Hunter quickly recognized us as long-time, loyal customers. In fact, our adult sons and many of our friends also use Tirelink because of their excellent service. Hunter told us to bring the car in, assuring us that he would have the BMW custom tires ready for us. Our tires were brand new, having just been purchased there. When we arrived, they literally rolled out the red carpet for us. The team was sympathetic to our rattled state and immediately set to work replacing the tires. Every single serviceman there was friendly, professional, and well-groomed. It was reassuring to know they were taking such good care of our expensive car. They even gave us a discount since our tires were brand new but had been damaged in the accident. The experience was calming, and I will never use anyone else but the team at Tirelink. Hunter is a star and a tremendous asset to the company.